Delivery & Returns

All orders over £100.00 are delivered free of charge (UK mainland) all orders under this value will be subject to a £6 carriage cost.
For Europe and the rest of the world, please call us for further details.

Subject to availability, all orders recieved before 3pm will be despatched via a 2 day working day delivery service. Goods can be delivered any time between 9am and 5.30pm.

A signature will be required upon receipt, please ensure that a member of staff is available to receive the delivery.

Please ensure that all orders are correct the first time round, if you are unsure, please call us, we are here to help you. If you wish to return any goods, they must be unopened packages and returned to us within 7 days of receipt of goods.

Returned goods are subject to a 10% re-stocking fee.

Please ensure that a copy despatch note is enclosed with all returned items, along with details of why the items are being returned. We cannot be held responsible for any items that are returned without this information.

Return Address:

Café Fair Trade Ltd
The Old Coach House
SA33 6AE

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Any questions? Send us a quick message or call us on 0800 505 30 96. We're sure we can help.